Andy Lykens

Innovating and operating through growth

impact

Try it

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We hear a lot of stories about success, most of them condensed so they fit into a convenient, episodic, narrative we can easily consume. Most have distinct beginnings and endings. All of them have hindsight bias.

In reality, we can’t possibly understand the totality of these experiences. There are emotions and details that are omitted for one reason or another. Rather than beginnings and endings, all of these people decide to try something and then make choices in the middle of the resulting situations.

There are many times at which the answers are not clear no matter whose story is considered. There are times when what seems obvious in hindsight started as a hunch, perhaps being followed stubbornly against the wisdom of others.

If you erase luck and privilege, and decide not to glaze over details, you’ll uncover a lot of average people simply trying something they’re interested in, navigating uncertain circumstances, and largely being surprised at the result.

If you’re reading this you have at least some luck and some privilege. Maybe it’s time to just try it.

Second impressions

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Don’t get me wrong, first impressions are important; they get your foot in the door. Sometimes they get your whole body in the door.

But what about second impressions? What if you show up even better than the last time? What if your second impression is still just the tip of the impression iceberg?

Our lives are made up of impressions, most of which we’re lucky to get in the first place. The real trick is proving the first impression wasn’t a fluke, and that the second impression was just a glimpse at what’s to come.

What’s more? First impressions come around over and over, and you can always choose how you show up for the second.

No response necessary

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Our workplaces can seem like a completely reactive world: the inbox becomes a to-do list, the calendar is other people blocking your time, meetings are mostly a way to disseminate information…yeesh.

Stop and consider for a moment how much time you spend actually making an impact. Why should your to-do list be tasks that other people – who don’t know what you know, who aren’t you, and who don’t share your responsibilities – drop in your inbox at random times? What are you getting out of a meeting that couldn’t have been accomplished with a voice memo or a video message?

We’re implicitly taught for most of our working lives that reacting with a fast answer (+1!) is the same as doing the best work possible (but if you’ve ever had a mediocre doctor, you know this isn’t true).

One of the takeaways I had when going to business school while I was working full time was how to let fires burn. It is amazing how much impactful work you can get done by triaging problems. Focus on the thing you must get done or the one that leverages your time the best, and the rest can…wait.

It gives you extra time to focus on something with real impact while concurrently allowing the sender a little space to potentially solve their own problem (or have it disappear entirely). It also may condense the time allotted on a given project, which can help improve focus.

I know, I know. The boss wants you in the room. You need viz on the thread. The responses to the Q&A from the CEO are interesting. You need something to do while you eat lunch. You really like presentations given by so-and-so. You’re excited to propose your idea…

If all you get out of reacting to all of these things is a feeling of busy-ness and overwhelm instead of a sense of accomplishment; if it’s easier to be busy and complain about it than it is to show up and engage; if you’d rather not challenge any assumptions and do what’s comfortable; then by all means…

…hurry up and answer that email.